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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1 2  Previous   Next
Cannot Sync - get error message
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DVD Profiler Desktop and Mobile RegistrantIzo
Movie collector...
Registered: March 21, 2007
Netherlands Posts: 197
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Quoting Saqib:
Quote:
1 - changed port - no luck
2 - removed profiles which did not have a collection number - no luck
3 - standby mode disabled - still no luck.

Any ideas?


I'd try Gerri's proposal, splitting in half and sync. You probably have one or more corrupt profiles.

I think when you create a backup you should choose 3rd option (guessing here, don't have DVDP in front of me) and select what to backup. There's a list of 10 or 20 items that you can select/deselect...
DVD Profiler Desktop and Mobile Registrantkensong
Registered: March 16, 2009
Malaysia Posts: 121
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Okay, I finally decided to try what Gerri suggested. I sort by title, flagged the first 'N' title and select flag all downwards. I then deleted all movies from O-Z and did a fresh sync. Voila! It synced perfectly. So it looks like there is an entry somewhere between O-Z that is causing the error.

So I will restore and delete from S-Z and sync again until I narrow down where the culprit is. Much better solution then manually entering my collection again. At least there is a way out. Thanks all who input ideas to solving this.
DVD Profiler Unlimited RegistrantSaqib
Registered: June 26, 2007
Posts: 21
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lot of hassle personally. I think I'll just get my money back until the bugs are ironed out.
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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Quoting Saqib:
Quote:
lot of hassle personally. I think I'll just get my money back until the bugs are ironed out.



I have a fix for your collection. You have 2 discs with bad IDs that are causing the issue. You should see an email shortly.
Invelos Software, Inc. Representative
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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Quoting Kensong:
Quote:
Okay, I finally decided to try what Gerri suggested. I sort by title, flagged the first 'N' title and select flag all downwards. I then deleted all movies from O-Z and did a fresh sync. Voila! It synced perfectly. So it looks like there is an entry somewhere between O-Z that is causing the error.

So I will restore and delete from S-Z and sync again until I narrow down where the culprit is. Much better solution then manually entering my collection again. At least there is a way out. Thanks all who input ideas to solving this.


If you email me a backup without images of the part that is giving an error, I can try to find the discs with bad info. That might save you some time.
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantStar Contributortrenki
Registered: March 18, 2007
Slovakia Posts: 34
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I have the same problems but my backup without images has 27 MB. I dont think I can email that to Geri
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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Quoting trenki:
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I have the same problems but my backup without images has 27 MB. I dont think I can email that to Geri


If you can find somewhere to post it that I could grab it from, we could do that. Or if you take half of your collection and see if only one half has an error, that would cut it in half All I need is the bad half
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantStar Contributortrenki
Registered: March 18, 2007
Slovakia Posts: 34
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Sent through uschovna.cz. Hope you can help me Gerri.
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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Quoting trenki:
Quote:
Sent through uschovna.cz. Hope you can help me Gerri.



I will see what I can do. It might take me a little bit because I am working on something else right now, but I will try to get to it tonight.
Invelos Software, Inc. Representative
DVD Profiler Desktop and Mobile Registrantkensong
Registered: March 16, 2009
Malaysia Posts: 121
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Quoting Gerri Cole:
Quote:
Quoting Kensong:
Quote:
Okay, I finally decided to try what Gerri suggested. I sort by title, flagged the first 'N' title and select flag all downwards. I then deleted all movies from O-Z and did a fresh sync. Voila! It synced perfectly. So it looks like there is an entry somewhere between O-Z that is causing the error.

So I will restore and delete from S-Z and sync again until I narrow down where the culprit is. Much better solution then manually entering my collection again. At least there is a way out. Thanks all who input ideas to solving this.


If you email me a backup without images of the part that is giving an error, I can try to find the discs with bad info. That might save you some time.


Hi Gerri, many thanks for the offer but I narrowed down to about 10 titles from 3,600 in my collection and I easily added the 10 titles again and all is fine. Took about 2 hours but is is time well spent seeing the result. It sure looks good to have all my collection on my iPhone.
    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1 2  Previous   Next