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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Titles not compressed after downloading collection to new pc.
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DVD Profiler Unlimited Registrantscrumss3
Registered: August 24, 2019
Posts: 6
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I recently downloaded my collection to a new computer. For some reason, some of my box sets and titles that have multiple films in them aren't compressed into one title any more. Where as normally there would be a tiny + at the top of the title to see the contents of that title, now there isn't one. For example, the new friday the 13th blu ray set is now appearing as each individual film, not the box set and the option to expand to see the titles contained within that set. When I delete one of these items from my collection and re add it to my database, it appears as it should be. Anyone know why this has happened? Or a fix to it?
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Battle Troll
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,463
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First check if the option to display them as such is still enabled.

Above the titles list on the upper right corner there is a dropdown menu and the last item is the "Nest bo set" option.

Is it set?
Karsten
DVD Collectors Online
Amazon Price Observer

DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,708
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Quoting scrumss3:
Quote:
I recently downloaded my collection to a new computer. For some reason, some of my box sets and titles that have multiple films in them aren't compressed into one title any more. Where as normally there would be a tiny + at the top of the title to see the contents of that title, now there isn't one. For example, the new friday the 13th blu ray set is now appearing as each individual film, not the box set and the option to expand to see the titles contained within that set. When I delete one of these items from my collection and re add it to my database, it appears as it should be. Anyone know why this has happened? Or a fix to it?

After you validate DJ's suggestion, what comes to mind is that the either the parent profile property has been deleted from the children, or more likely - check that the children (or) parent have been accidentally moved to a different collection (I think that could cause the problem, not sure).
Thanks for your support.
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DVD Profiler Unlimited RegistrantLowpro
Registered: March 14, 2007
Reputation: High Rating
United States Posts: 230
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Quoting scrumss3:
Quote:
I recently downloaded my collection to a new computer.

What do you mean downloaded your collection?  If you pulled your collection down from the online servers try restoring your database from a local backup instead.
My DVD/Blu-ray Collection
 Last edited: by Lowpro
DVD Profiler Unlimited Registrantscrumss3
Registered: August 24, 2019
Posts: 6
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Quoting Lowpro:
Quote:
Quoting scrumss3:
Quote:
I recently downloaded my collection to a new computer.

What do you mean downloaded your collection?  If you pulled your collection down from the online servers try restoring your database from a local backup instead.


I can't use a backup file. I uploaded my collection to the online database. Not long after that my old laptop crashed. I don't have access to the backup file on it any longer. I had to download my collection from the online database to my new computer. I kinda new to this program so I don't know all the features it has yet.
DVD Profiler Unlimited Registrantscrumss3
Registered: August 24, 2019
Posts: 6
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Quoting DJ Doena:
Quote:
First check if the option to display them as such is still enabled.

Above the titles list on the upper right corner there is a dropdown menu and the last item is the "Nest bo set" option.

Is it set?


yes it is
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Battle Troll
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,463
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OK, then you need to double-click on the parent profile, go to the "box-set contents" tab and re-assign the child profiles to each parent
Karsten
DVD Collectors Online
Amazon Price Observer

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