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    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1  Previous   Next
Download not starting / completing
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DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 280
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I bought me a new Smartphone for Christmas. A Gooxle Pixel 4a with Android 11.
After installing all Apps i tried to Download my Collection. But run into a problem.
I can connect to the online Database and start the download, but then nothing happens. Network on the phone stays at o kb/s and after 1 hour i have 0 entries in my local database.

I uninstalled and reinstalled the app and saw a message from the Google App Store, that this App was developed for a minor version and might not run on Android 11.

Any help for this Problem?
DVD Profiler Desktop and Mobile RegistrantStar Contributorreusla
Registered: March 16, 2007
Netherlands Posts: 655
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Your problem certainly has nothing to do with Android 11. Got Android 11 running on a Samsung Galaxy S20+ and database access is no problem, downloading/uploading works like a charm.
Must be something else that's blocking your transmission of data....
 Last edited: by reusla
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 280
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But what could be then? Really all other Apps i transfered from my old Smartphine to me new are working. Only DVDProfiler not.

After the x-time Uninstall and Reinstall, i managed to download 132 profiles in posession and 15 in wishlist. But cant go any further. And pictures are not downloaded as well.

But it seem slike a known bug:
http://www.invelos.com/Forums.aspx?task=viewtopic&topicID=922371
http://www.invelos.com/Forums.aspx?task=viewtopic&topicID=935253
http://www.invelos.com/Forums.aspx?task=viewtopic&topicID=890440

Problem is solved. I created a local, empty new database on my pc and uploaded it to have a blank online database. then i switched back to my normal database and uploaded it. Now the Download is working on my smartphone.
 Last edited: by F1Database
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 280
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I changed the title subject.

Over the night, the download completed. I started it again to see if all is correct, but sadly some profiles are missing.
After the Login Screen appears in the App it shows me that i downloaded 5162 of my 5173 profiles.
If i start now the download it goes straight to downloading some pictures and then completed.
If i rerun the action the same appears.
Any idea who to fix those 11 profiles and at first get to know which one these are?
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,055
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Such discrepancies usually mean that adult titles are missing.

I never download (to my iOS app) from the online collection, but rather synchronize via wi-fi, so I'm not sure, but I believe that you need to check "Show In Private Listing" in the Online Collection Settings on the web page in order to have adult titles uploaded.

In any case, if you can synchronize via wi-fi, that's a much better option than downloading from the online. I assume that's an option in the Android app as well.
My freeware tools for DVD Profiler users.
Gunnar
DVD Profiler Unlimited RegistrantStar ContributorNexus the Sixth
Aficionado since 1999
Registered: March 13, 2007
Reputation: High Rating
Sweden Posts: 3,122
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Have you run a database repair?
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 280
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Show in Private Listing is activated. I dont have this difference on my old tablet. There are all profiles available.

What does syncing WiFi mean?
Does my PC has to stay on everytime i want to look at my collection?

Database repair has not changed anything.
 Last edited: by F1Database
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 280
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Any help here? Support Ticket is still unanswered and im stuck with the problem that 11 profiles cant be downloaded. and i dont know which profiles these are.
 Last edited: by F1Database
DVD Profiler Unlimited RegistrantStar ContributorNexus the Sixth
Aficionado since 1999
Registered: March 13, 2007
Reputation: High Rating
Sweden Posts: 3,122
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Flag All profiles, then go to Collection->Flagged->Set Exclusions. The check boxes should be blank. If not, clear them, press OK and reupload your collection.
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 280
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I dont have "Set Exclusions" in my menu.


I repaired the database again. No errors found.

I even deleted the database on my tablet and started the download. The tablet can download all my profiles. But not my smartphone.
DVD Profiler Unlimited RegistrantStar ContributorNexus the Sixth
Aficionado since 1999
Registered: March 13, 2007
Reputation: High Rating
Sweden Posts: 3,122
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That's... odd. I don't know what's going on there.
DVD Profiler Unlimited RegistrantStar ContributorF1Database
Registered: April 7, 2007
Germany Posts: 280
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Found the Error with the menu. After loading the Default Layout i have the exclusion option. All checkboxes are blank. I reuploaded the collection.
but nothing has changed :-(
    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1  Previous   Next