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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Invalid  key after registration
Author Message
DVD Profiler Desktop and Mobile RegistrantWastlNRW
Registered: March 26, 2007
Germany Posts: 18
Posted:
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I`ve  updated my registration and got a new key. With that key I can sign in to invelos, but in DVDPro I get an "invalid" message. May there be a problem with my lastname which contains an "ß", is it possible to change it to ss like in my mail account?
Thanks.
Kind Regards
Heinz
DVD Profiler Desktop and Mobile RegistrantStar ContributorEdoNork
Registered: March 20, 2007
Posts: 2
Posted:
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Hi:

Open a support ticket an Ken Cole will change it.

Regards.
DVD Profiler Desktop and Mobile RegistrantWastlNRW
Registered: March 26, 2007
Germany Posts: 18
Posted:
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Quoting EdoNork:
Quote:
Hi:

Open a support ticket an Ken Cole will change it.

Regards.

Thanks, I`ve done it.
Kind Regards
Heinz
DVD Profiler Desktop and Mobile RegistrantMueller-Luedenscheid
Registered: March 18, 2007
Germany Posts: 35
Posted:
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Hi:

It seems there is a general problem if you want to upload your dvd-list and have special characters in your account or alias.
I created a new account without any special characters (see my alias) and now everything works fine.

Hope this will help you.
Der beste Platz für Politiker ist das Wahlplakat. Dort ist er tragbar, geräuschlos und leicht zu entfernen.
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next