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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
dvd does not appear in my online collection
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DVD Profiler Unlimited RegistrantStar Contributorpgaudin
Registered: April 7, 2007
France Posts: 67
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good evening,

yesterday i've added the french dvd "USS Alabama" (crimson tide) in my local colletion. I've updated the online collection after and i've sent a contrinution for that dvd which have been released. But i can't see that dvd in my online collection. How is it possible and did i forget to do something for that ?

i would like to understand where the problem is.
Thanks for your help
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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There are 3 versions of USS Alabama in the online db:
8-711875-938191
7-321951-345020
3-459370-474152

and all three show up ok in an online collection - is one of these yours or do you have a different one?
DVD Profiler Unlimited RegistrantStar Contributorpgaudin
Registered: April 7, 2007
France Posts: 67
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I have a different one: 8-717418-103378. THis DVD have been released recently (05/04/2007) in FRance: it's the French DVD of the director's cut. I've sent a contribution which have been accepted and released yesterday.
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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In that case it's probably still too soon for it to show up. At the moment new contributions are automatically accepted, but it still takes a short while for it to get added to the database.
Give it a few more days and if it still hasn't shown up in the online collection let us know.
DVD Profiler Unlimited RegistrantStar Contributorpgaudin
Registered: April 7, 2007
France Posts: 67
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Thanks for your explanations: i will look at it again after some days.
It seems that "released" status for a new contribution does not mean that the contribution have been integrated in the database.

But normally even the contribution have not been integrated, i must see the dvd in my online collection (without pics): is it right ? i(t was the case for all new contributions have made recently) if yes ... i don't undertsand why i can't see taht DVD in my online list.
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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Quoting pgaudin:
Quote:
But normally even the contribution have not been integrated, i must see the dvd in my online collection (without pics): is it right ? i(t was the case for all new contributions have made recently) if yes ... i don't undertsand why i can't see taht DVD in my online list.

That's very true - I'd never thought of that.
I know a lot of my UK 18 certificate dvds are filtered out of my online collection because for some strange reason they are classed as "adult", do you have adult titles filtered out of your online collection? Maybe that's why it's not showing? Just a thought!
DVD Profiler Unlimited RegistrantStar Contributorpgaudin
Registered: April 7, 2007
France Posts: 67
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You're right !!!!!! thanks. That DVD have "Adult" in one of the gender of the movie (i've made a mistake when i entered the movie in the list: "adult" for "action".... pffffff).
Adult DVD can bee seen in the local list but is not displayed (or transmitted) in the online database.
And there is no option to display it online: it's the default  !!!!!

Thanks Mister Sherlock Holmes :-)
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