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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1 2  Previous   Next
Nothing showing in 'Collection' window
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DVD Profiler Unlimited RegistrantNeuroticNorman
Registered: April 25, 2010
Posts: 4
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I can see my DVD's in the 'Browse' window but not in the 'Collection' window. Any ideas ? Cheers.
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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You need to press "collections" on the top of the screen and choose one first. For example "owned".
DVD Profiler Unlimited RegistrantNeuroticNorman
Registered: April 25, 2010
Posts: 4
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Thanks for the fast reply - there is nothing in that menu either
DVD Profiler Desktop and Mobile RegistrantIzo
Movie collector...
Registered: March 21, 2007
Netherlands Posts: 197
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Which view (top bar) do you use? If using thumbnails, try changing the sort order forth and back again...
DVD Profiler Desktop and Mobile RegistrantIzo
Movie collector...
Registered: March 21, 2007
Netherlands Posts: 197
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Hmm, just checked on my iPad, but I have the opposite. In browse its very hard to get a profile visible, most options are empty, cast does seem to work, but others not...
DVD Profiler Unlimited RegistrantNeuroticNorman
Registered: April 25, 2010
Posts: 4
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Can't see any top bar on the iPad. Just installed on ipod touch and works fine.
 Last edited: by NeuroticNorman
DVD Profiler Unlimited RegistrantNeuroticNorman
Registered: April 25, 2010
Posts: 4
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What was it my father told me on my wedding day ? "If it doesn't load properly, re-install"

Works well. Woo Hoo !
DVD Profiler Desktop and Mobile Registrantsirtommy
Registered: May 30, 2007
Germany Posts: 2
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I have installed the program already 3 Times, but I still can't see anything in the collection view on my iPad. I am able to see all 496 DVDs in the browse View, but still can't see any of the 20 BDs. 
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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Do you use any special Parent/Child box sets or custom categories?
Invelos Software, Inc. Representative
DVD Profiler Desktop and Mobile Registrantsirtommy
Registered: May 30, 2007
Germany Posts: 2
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I changed the Password on PC for Parent-Control. Then I switched off Parent-Control on PC, iPad and iPhone.  I don´t use any categories. I have got the same issues on iPad and iPhone.
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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What collection view are you using? If you switch the type of view, do you see anything different?
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantTraumwaechter
Registered: May 25, 2007
Posts: 5
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I have the same problem.

Nothing will be showed in the collection view.... but under browse i see it.

There is no option for the view under collection by me.

Charts also doesn't work.



Excuse my bad english.... i am a german.
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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Quoting Traumwaechter:
Quote:
I have the same problem.

Nothing will be showed in the collection view.... but under browse i see it.

There is no option for the view under collection by me.

Charts also doesn't work.



Excuse my bad english.... i am a german.


At the top of the collection view, there is a button that says Collection and then the next button over will change the collection view type if you click it. Switch to another view and see if that helps.
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantTraumwaechter
Registered: May 25, 2007
Posts: 5
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Quote:

There is no option for the view under collection by me.


See here:



And before you ask it: I have deleted and installed the App often......

When i create a local database and add dvd's it works.... When i sync with my pc (838 DVDs) it works not. Then i can browse to my collection and see it.... but the collection view doesn't work.

Under Brows it works:



Parental Control is off:



And Charts also not work:



I have read the Thread to the problem with the Charts but i can't select:



I have installed your newest Update today und nothing changed. I reinstalled it... nothing changed.

Please fix it.



Hope my English is readable.... Andy
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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On desktop, under Tools->Edit Collection Categories, at the bottom are options to hide the built-in categories (OWned, Ordered, Wish List). Are they checked?
Invelos Software, Inc. Representative
DVD Profiler Unlimited Registrantbaxist
Registered: December 7, 2008
Posts: 5
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Yeah, that's it!
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