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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
DVD Pro for iPhone closes down when trying to update from DVD Profiler 3.7.1
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DVD Profiler Unlimited Registrantsvehogst
Registered: May 22, 2010
Posts: 6
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My DVD Profiler for iPhone, latest version, closed down, but still running in the background, when trying to update from DVD Profiler for PC v 3.7.1.  DVD Pr  tells me that I am connected.
It all worked VERY nice when using v 3.7.0 !
I tried to downgrade to v 3.7.0, but did only find cracked versions. One of them worked in a way, and when trying this one with my iPhone, all my DVDs were updated from my computer, without pictures. The phone crashed after a while with the DVD Profiler running/booting, so I put the cracked version in the Recycle Bin, and reinstalled DVD Profiler on my iPhone.
I have tried to follow all the helping advices in the forum, but the app still closes down when updating.
I am using WiFi only.
Thanks for this very nice app, just hoping I can make it work again.
DVD Profiler Unlimited RegistrantStormchaser
Registered: December 29, 2010
Posts: 5
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I am having the exact same issue, only it downloads only "part" of my movie list
DVD Profiler Desktop and Mobile Registrantjohnd
Evening, poetry lovers.
Registered: March 13, 2007
Australia Posts: 298
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Try repairing the desktop database.
DVD Profiler Unlimited RegistrantZeGlobox
Registered: January 5, 2009
Posts: 12
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same here... it keeps closing on me while updating....
I had scanned something like 80 dvds, and uploading this to the PC tooks a hell lot of time... sometime with the app closing after sending a single dvd file !
Sometimes it also closes while browsing the collection...
DVD Profiler Unlimited RegistrantStormchaser
Registered: December 29, 2010
Posts: 5
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I also have the exact same issue. I hope its solved soon!
DVD Profiler Unlimited Registrantsvehogst
Registered: May 22, 2010
Posts: 6
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I still have the problem with DVD Profiler v3.7.1
My iPhone 4 will not transfer anything with this version. It just close down and lies in the background. And, DVD Profiler tells me it has contact with the phone. But that is all.
I have managed to download and to run version 3.7.0 again, and with this one, I have full communication with the iPhone. So now I have my DVD-collection back on my phone again 
But it is strange, there must be a difference between thees two versions making the trouble.....
DVD Profiler Desktop and Mobile Registrantkensong
Registered: March 16, 2009
Malaysia Posts: 121
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To add to the mix, I had problem updating with 3.7.0 but 3.7.1 solved my problems. So this is baffling.

I think the updating issue and connecting to PC issue which some here is facing needs to be fixed. I know some are router issues while others just cannot seem to find a solution which I can understand is rather frustrating.
DVD Profiler Desktop and Mobile RegistrantStar ContributorCyrille
User since: 12/15/2003
Registered: March 13, 2007
Reputation: High Rating
Belgium Posts: 467
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I had also the bug but since updates I don't have it so much only time by time like I can have with other application or on my computer.

What could be also an issue is some profiles corrupted. I had the case several times at the beginning when I tried to upload all my collection on my iPad and iPhone but each time I had an error message with the UPC so generally I deleted the covers and add again them or delete the profile and add it again and now I don't have any issue with the update between my computer and my iPhone or iPad.
Regards
Cyrille
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