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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
Box Set Scanning Issue
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DVD Profiler Desktop and Mobile Registrantdavemcwish
Post hoc ergo propter hoc
Registered: May 21, 2010
Posts: 8
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I have a question as to why I get different results between the PC (v3.7.1) an iOS (1.0.1) versions of the software; it could be that I've misunderstood something.

The issue is with the box set for Family Guy Seasons 1-9 + Uncovered DVD (EAN 5039036044066). The PC version detects the EAN as being assigned to Family Guy Seasons 1-9 (albeit without mentioning the Uncovered DVD) The iOS version on scanning the barcode gives me "No results found".

Does anyone know what's going on ?

Thx.
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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Maybe the scanner didn't read the barcode properly. On rare occasions I had to scan twice or enter the UPC manually.

Edit: Just tried adding the UPC on my iPad. "no results found". Weird.
 Last edited: by SilentBob1138
DVD Profiler Desktop and Mobile Registrantdavemcwish
Post hoc ergo propter hoc
Registered: May 21, 2010
Posts: 8
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Quoting SilentBob1138:
Quote:
Maybe the scanner didn't read the barcode properly. On rare occasions I had to scan twice or enter the UPC manually.


That's what I thought initially however when I went to the prior screen by selecting "Add by UPC" I found that the barcode reader is working correctly as it the DVD profiler s/w is showing the correct numbers assigned to the barcode.
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