Tha k you for your reply. I have been working with 2 forums here and neglected to post in this one that I finally had success syncing to my PC. I disabled ESET my protection app on my PC then tried & it finally worked. So, I added DVD Profiler as an accepted app & it worked.
I still prefer to sync online however and am still unable to. Can you sync online? I realize that is not your preference, but does it work for you?
Thank you again.