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    Invelos Forums->DVD Profiler Mobile: Mobile Technical Support Page: 1  Previous   Next
Multiple copies of same title not sychronising
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DVD Profiler Desktop and Mobile RegistrantBanshee
Registered: March 14, 2007
Posts: 3
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Here's  an 'interesting' one and I can't find a reference to it in the forum. Feel free to point me in the right direction if there's a solution

Using latest builds of both products. In my main database (PC-based) I have multiple copies of certain movies - same titles (different versions) e.g. Alien (Collection #2), Alien The Directors cut (Collection #3)  etc. EANs appear valid  However a lookup in DVD Pro' Mobile only shows one version has been exported and this is the earliest collection #. So using the above title as an example - Number 2 shows up, but number 3 doesn't. And it's not just this title. Am I doing something wrong? Any and all help gratefully received.
DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
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Sorry I can't help, but I think I have the same problem.

On DVD Profiler 3.0.2 on my pc, I have both the original 'Texas Chainsaw Massacre' and the remake showing up, no problems.

But on my mobile, I only see the remake - theres no trace of the original. I assume they have different UPC codes, so it must be the duplicate film name that is causing the problem....
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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Check your parental control options which may be hiding some titles.
Invelos Software, Inc. Representative
DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
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Quoting Ken Cole:
Quote:
Check your parental control options which may be hiding some titles.


I've checked these on my PDA Ken, and I don't have Parental Control settings enabled... 
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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Can you check to see if the files are on the mobile device?  They'll be named by UPC under a directory named by the last digit of the UPC.
Invelos Software, Inc. Representative
DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
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I went into DVD Profiler on the PC, disabled the adult parental control settings (which I didn't think I had enabled anyway) and re-synchronised - and now it has appeared on my PDA!

Thanks Ken.
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