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    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1  Previous   Next
Android app won't connect, sync with PC since DVDP update.
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DVD Profiler Unlimited RegistrantRifter
Reg. Jan 27, 2002
Registered: March 13, 2007
United States Posts: 2,694
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I cannot connect to the PC with the android app.  Syncing from the Profiler on the PC doesn't work either.  This all happened near as I can tell after I updated DVD Profier to the new version 4.0 on the PC.
John

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DVD Profiler Unlimited RegistrantStar ContributorAddicted2DVD
Registered: March 13, 2007
Reputation: Superior Rating
United States Posts: 16,658
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Just to get the obvious out of the way... Did you update the Android app as well?
Pete
DVD Profiler Unlimited RegistrantStar ContributorAce_of_Sevens
Registered: December 10, 2007
Reputation: High Rating
Posts: 2,997
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I'm having the same problem. It worked for a while after upgrade, but stopped a few days ago. It won't connect.
DVD Profiler Unlimited RegistrantKP68
Registered: September 19, 2007
Posts: 1
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I was having the same problem but fixed it by going to the Synchronize with DVD Profiler Mobile (CTL + M) on the desktop app.  I just re-ran the setup and found that my firewall was blocking the desktop app, allowed access and it works fine now.
DVD Profiler Unlimited RegistrantStar ContributorEagle
Registered: Oct 31, 2001
Registered: March 15, 2007
United States Posts: 537
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I just ran my first sync since July, and other than having to change the IP address (again), it ran smoothly and synced completely in less than a minute. Both my main program and app are the latest versions. I have noticed the IP address in the main program changes every few months, and if I don't catch it, it leads to sync issues in the app.
My phpDVDprofiler collection
DVD Profiler Unlimited RegistrantStar ContributorAce_of_Sevens
Registered: December 10, 2007
Reputation: High Rating
Posts: 2,997
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Mine started working again for no apparent reason.
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Battle Troll
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,171
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I haven't done a phone update in quite a while so I can't pinpoint when this started, but I cannot update anymore either.

Here's what happens to me and as much technical data as I can provide:







When I try to update, it starts to do it:





But after a while it gets stuck either here:



or there:



And then the connection also drops:



Just for testing purposes I disabled both my firewall and my virus scanner:



PS: The changing of the port to 29999 was a reaction to it not working on the original port either.
Karsten
DVD Collectors Online
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 Last edited: by DJ Doena
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