Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3  Previous   Next
Can't submit
Author Message
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Wow! That is very odd behavior. It seems that there's a disconnect between your browser and DVD Profiler during the contribution process resulting in aborted contributions. Not sure how to fix that other than maybe uninstalling MS Internet Exploder and reinstalling. I don't use Exploder myself...Firefox is so much more user friendly.
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
It's Firefox I'm using but it also happened using Chrome.

I'm as confused as anyone.
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Geeeze Louise...what a conundrum . Last ditch solution would be to uninstall DVD Profiler and reinstall...perhaps there's a corrupted .dll or something...or maybe you already tried that...I don't know .
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
Posted:
PM this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
I'd try chkdsk ....
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I've done a utilities check and uninstalled/re-installed to no effect.

What's chkdsk? I'm not the most techie of folks.
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
chkdsk is a command used in DOS on Windows systems to check file structure integrity and can fix logical file system errors. On NT-based versions of Windows it can also check the disc surface for errors and bad sectors.
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote


No idea what you said.
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Click "Start". In "Accessories" you'll find "Command Prompt". Right-click on "Command Prompt" and select "Run as Administrator". The Command Prompt window will open. Without the quotes type "cd c:\". Without the quotes type "chkdsk". Without specifying any parameters, it will run in read only mode. This may take a while depending on the size of your HDD. After completion type "exit" without the quotes to close Command Prompt.

My WebGenDVD online Collection
 Last edited: by Bad Father
DVD Profiler Unlimited RegistrantStar ContributorNexus the Sixth
Contributor since 2002
Registered: March 13, 2007
Reputation: High Rating
Sweden Posts: 3,197
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Not knowing what sort of virus protection you have but try disabling it temporarily to see if the problem persists. Sometimes they are known to erroneously block legitimate sites.
First registered: February 15, 2002
DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Tried both of the above to no avail.

I use AVG for virus protection.

Thanks again guys. Going to try a different computer on Tuesday.
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
You can always try rolling back your current version of Firefox to the previous version to see if that helps. I know of one user that had a similar issue with incomplete submission and rolled back his version of Opera to a previous version and that fixed his problem. Worth a try.
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar ContributorNexus the Sixth
Contributor since 2002
Registered: March 13, 2007
Reputation: High Rating
Sweden Posts: 3,197
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Any particular reason you're using version 3.6.1.1392 instead of 3.7.2.1444 ?
First registered: February 15, 2002
DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
Alien with an attitude
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 13,202
Posted:
PM this userEmail this userView this user's DVD collectionDirect link to this postReply with quote
Quoting greyghost:
Quote:
Perhaps upload an empty database, then upload your current one. Your uploaded database is referenced during submission.

Actually, I don't believe it is...I have contributed profiles for items I hadn't uploaded to my online collection.
No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,745
Posted:
PM this userEmail this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
Quoting TheMadMartian:
Quote:
Quoting greyghost:
Quote:
Perhaps upload an empty database, then upload your current one. Your uploaded database is referenced during submission.

Actually, I don't believe it is...I have contributed profiles for items I hadn't uploaded to my online collection.


True. Only the voting screen is dependent upon your uploaded collection.
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting KinoNiki:
Quote:
Any particular reason you're using version 3.6.1.1392 instead of 3.7.2.1444 ?


No particular reason really, there were no updates that were of particular care for me in that though I will try this to see if it fixes my problem.
DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Still nothing. I have a techie friend coming to see me tomorrow, so I'll try and get him to have a look.

Again, many thanks to all for their ideas and help so far.
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3  Previous   Next