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A headsup for UK members buying DVDs from non-EU retailers
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DVD Profiler Unlimited RegistrantStar ContributorSquirrelecto
Registered: March 13, 2007
United Kingdom Posts: 793
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As you know, if you import items from outside the EU which have an intrinsic value that exceeds £18 (or £36 if a gift), then you have to pay the relevant VAT and duty.

You will also be aware that the Royal Mail charge a £4.00 handling fee on top of the above taxes to contribute towards their administration associated with storing mail and collecting the fee.

From 2nd April, this £4.00 is rising to a ridiculous £8.00! What a rip off!

http://www.royalmail.com/portal/rm/content1?catId=400033&mediaId=400362
DVD Profiler Desktop and Mobile RegistrantStar ContributorNadja
Small and broken
Registered: March 13, 2007
United Kingdom Posts: 775
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They're charging more money to withold my mail and charge me for it? Gotta love this stuff!
DVD Profiler Unlimited RegistrantStar ContributorLopek
Lovely day for a...
Registered: March 13, 2007
United Kingdom Posts: 813
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That is crazy!

Wonder if there is grounds re reclaim that in the same way as bank charges - the fees legally have to reflect the actual expense to the company.

Worth checking out if you get charged.
Andy

"Credited as" Names Database
DVD Profiler Desktop and Mobile RegistrantStar Contributorajm
dvd-aholic
Registered: March 13, 2007
United Kingdom Posts: 525
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Ouch. Thanks Squirrel. What a rip off.

Lopek, so Watchdog is on tonight. You gonna call them?

I've sent an email to Watchdog. Better turn in tonight to see if anything happens

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 Last edited: by ajm
DVD Profiler Unlimited Registrantdvdoug
As seen on Slashdot...
Registered: March 13, 2007
Posts: 55
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@$%^
Doug

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DVD Profiler Unlimited RegistrantJonM
Registered 28 Dec 2000
Registered: March 13, 2007
United Kingdom Posts: 343
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'Knock-A-Door-Run' (their correct name; Royal Mail is just for the letterheads) fascinate me. It's almost as if they sit around thinking "what can we do now to make our service really crap". They know they have a monopoly and they are seriously abusing it just for the hell of it. 

Cheers for that, Squirrel. So, who's going to be first to set-up a DVD Profiler Import Club? Place our orders in bulk then distribute ourselves.
Jon
"When Mister Safety Catch Is Not On, Mister Crossbow Is Not Your Friend."

DVD Profiler Desktop and Mobile RegistrantStar Contributorajm
dvd-aholic
Registered: March 13, 2007
United Kingdom Posts: 525
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Well since the demise of dvdsoon, myself and a mate do that already. Any time an order will be over £18, we pool it into a much larger order. Saves at least £8 now.

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DVD Profiler Unlimited RegistrantRifter
Reg. Jan 27, 2002
Registered: March 13, 2007
United States Posts: 2,694
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Quoting Lopek:
Quote:
That is crazy!

Wonder if there is grounds re reclaim that in the same way as bank charges - the fees legally have to reflect the actual expense to the company.

Worth checking out if you get charged.



Yeah, move out of the UK!
John

"Extremism in the defense of Liberty is no vice!" Senator Barry Goldwater, 1964
Make America Great Again!
DVD Profiler Unlimited RegistrantStar ContributorKevin Coed
Registered: March 14, 2007
United Kingdom Posts: 278
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That's obscene. The old charge always had a little note saying that it was an internationally agreed cost. I wonder if this one will?
Guns don't kill people. Hammers do.
DVD Profiler Desktop and Mobile RegistrantStar ContributorVoltaire53
Missed again!
Registered: March 13, 2007
Reputation: High Rating
United Kingdom Posts: 2,293
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Quoting Kevin Coed:
Quote:
That's obscene. The old charge always had a little note saying that it was an internationally agreed cost. I wonder if this one will?


I think it said it was agreed with the Government, not internationally (but I may be wrong)... maybe it was what the Governemnt agreed with itself was a fair rate for International parcels. I knew the Gov were pushing to up the charge for ages, seems like it's got through with another stealth tax.

FWIW I believe the charge ahould be lowered, not raised, given the actual situation must be (I assume):

10 years ago: Customs say "total to pay today is £5000", PO say, "Here's £5,000 by transfer" and charge customers the £5,000 plus their 'cut' of £4/parcel (say £1,000) just for transfering the money...  which cost them a fixed fee of (say) £50... £950 profit for nothing

Now, many more imports: Customs say "total to pay today is £5000", PO say, "Here's £50,000 by transfer" and charge customers the £50,000 plus their 'cut' of £4/parcel (say £20,000) but the transfer still costs them only £50... since it doesn't cost them any more or be any more difficult (and Customs have already taken their cut by charging the actual fee) it should still be a fair £950/£1000 profit for nothing yet it's actually £10,000 ... now going up to £20000... disgusting.
It is dangerous to be right in matters where established men are wrong
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