Invelos Forums->DVD Profiler Mobile: Mobile Technical Support |
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Palm Treo 680 user here |
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| Registered: June 14, 2007 |  Posts: 3 |
| | Posted: | | | | I downloaded the latest 3.0 version of the Invelos DVD Profiler. I was excited to see there was a mobile version as I also just got a Palm Treo 680.  after spending the last two hours trying to get the mobile version to install and to work on my smartphone... I decided it wasn't very smart or perhaps it's just me.  Any other palm users out there who have shared the same frustration? If you were able to find a workable solution would you mind sharing your success story? If not, where do I go for a refund?  |
| | Registered: March 13, 2007 | Reputation:  | | Posts: 2,372 |
| | Posted: | | | | A refund of what? You didn't buy the Mobile version and the desktop version works just fine |
| | Registered: March 13, 2007 | | Posts: 4,594 |
| | Posted: | | | | As Rick stated, a refund for what?  If you had read the Product Features page for the Mobile version you would have seen that Palm is not supported. It was your mistake NOT Invelos. The Desktop version works as advertised so you are entitled to a refund because the Mobile version isn't compatible with your Palm Treo...give me a break . | | | | My WebGenDVD online Collection |
| | Registered: June 14, 2007 | | Posts: 3 |
| | Posted: | | | | I guess I need to clarify, I did purchase the mobile version as well, that was before I realized it would not work on my palm. ...My mistake.  |
| | Registered: March 14, 2007 |  Posts: 273 |
| | Posted: | | | | If you purchased the mobile version, that little mobile icon would appear next to your user name.
Have you checked, your purchase was actually successful? |
| | Registered: June 14, 2007 | | Posts: 3 |
| | Posted: | | | | Umm... I seem to be able to see the llittle mobil Icon next to my name.  I also have my registration code and I have my my paypale receipt. I think I'll explore the refund possibilities there. Or I suppose I can just hang on to it and maybe Invelos will eventually create a palm friendly version.  |
| | Registered: March 14, 2007 | | Posts: 273 |
| | Posted: | | | | When I posted, the icon was not yet there  You should PM Ken or Gerri to see if they are open to a refund in your case... |
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Invelos Forums->DVD Profiler Mobile: Mobile Technical Support |
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