| Registered: December 19, 2010 | | Posts: 2 |
| | Posted: | | | | Hi All,
I bought the DVD Profiler app for my iphon4 and then I bought the desktop PC version, however I can't seem to connect my iphone app with my PC version, it won't sync, despite following the intructions, I keep getting "Unable to connect"
Any help would be appreciated.
Regards |
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| Registered: March 13, 2007 |  Posts: 54 |
| | Posted: | | | | Did you check firewall settings both in your PC and router (if u use one).....? |
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| Registered: March 16, 2009 |  Posts: 121 |
| | Posted: | | | | I can connect and sync at my home but not at the office from the same laptop so the issue has to be at the router. Can someone please guide me how to configure a router so that it will allow a connection? When I set to share, I see the IP address at the bottom but entering that info on my iPhone failed to connect the two. Appreciate any input here. |
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| Registered: September 26, 2007 |  Posts: 488 |
| | Posted: | | | | It depends on the router you are using. Check the listing for your router at http://portforward.com/ and open the port that DVD Profiler uses. |
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| Registered: December 19, 2010 | | Posts: 2 |
| | Posted: | | | | I have and windows firewall does say that it allows DVDprofiler, however, I still get unable to connect. |
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 | Muckl | | That's my common name. |
| Registered: April 9, 2009 | Reputation:  | | Posts: 858 |
| | Posted: | | | | Some troubleshooting questions:
- Are both devices inside the same subnet? (e.g. 255.255.255.0)
- Are the two IP addresses the same except the forth (i.e. last) number?
- Can both devices successfully ping each other?
- Does maybe the router separate WLAN stations from the wired LAN stations by default?
- As SilentBob1138 already suggested, does the router block unknown ports between stations?
- Try using port 80 – that's also used for HTTP, so if you can surf, DVDP will most likely be able to sync, if other ports are blocked and you don't know where.
- Do you have any other security software installed that may block the connection? Anti-virus suite, malware scanner, ...?
Good luck! | | |
 1.0.1, iPhone 3GS, iOS 4.1.0
Trivia v0.3.1
My HSDB v5 additions, HTML windows and other stuff | | | | Last edited: by Muckl |
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