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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
Crashes with large collection
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DVD Profiler Unlimited RegistrantComplication
Registered: June 13, 2007
Posts: 2
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Just started using the ios version on iPad.  I have over 2500 movies in my collection.  When I hit the Owned tab the app sits there for a minute or so and then crashes.  Maybe some indexes are needed.
DVD Profiler Unlimited RegistrantFredLooks
phpDVDProfilerDude D5/7/2
Registered: March 13, 2007
Canada Posts: 350
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My 3500 profiles work fine on th iPad.
-fred
DVD Profiler Unlimited Registrantallegro1001
Registered: January 28, 2011
Posts: 4
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I'm Having a similar problem with only 855 Movies!
DVD Profiler Desktop and Mobile Registrantb00bie
Registered: 12/16/2001
Registered: April 17, 2007
United States Posts: 187
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I have over 3K also and mine is working fine. Grasping at straws here but when was the last time you ran the database repair tool on the desktop, if it has been a while you might try running it and after the repair delete the iPad database and resync. I know it sounds like a lot of work but it might just solve your issue.
Tom

IOS Ver. 2.1.4
iPad Mini Retina 64GB Wi-Fi iOS 8.1.1 no JB
iPad Air 64GB Wi-Fi iOS 8.1.1 TaiG 1.1 JB
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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A database repair would be my first suggestion as well. I only have 1500 profiles, but I never encountered any problems so far.

And if the database repair doesn't help, maybe the upcoming desktop version 3.7.2 fixes the problem for you.

Changes in this build:
- Fixed: DVDs marked as returned in iOS sometimes shown as loaned after sync
- Fixed: Very large (5000+) collections synchronize slowly or not at all
- Fixed: Ratings not shown on repo
DVD Profiler Unlimited Registrantallegro1001
Registered: January 28, 2011
Posts: 4
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It sounds like most of you started with the Desktop version.
I've started My movie collections on the iOS version and all he'll break loose
When syncing with the Desktop version, otherwise everything was going ok.
At this point I'm wondering if there is anyway to salvage my database on my iPhone!
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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Good point allegro1001. I made a poll to try and narrow down the scenarios that are problematic.
 Last edited: by SilentBob1138
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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Quoting allegro1001:
Quote:
It sounds like most of you started with the Desktop version.
I've started My movie collections on the iOS version and all he'll break loose
When syncing with the Desktop version, otherwise everything was going ok.
At this point I'm wondering if there is anyway to salvage my database on my iPhone!


it looks like the new desktop version 3.7.2 is for you.. 
Paul
DVD Profiler Desktop and Mobile Registrantb00bie
Registered: 12/16/2001
Registered: April 17, 2007
United States Posts: 187
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Quoting SilentBob1138:
Quote:
Good point allegro1001. I made a poll to try and narrow down the scenarios that are problematic.


EXCELLENT!
Tom

IOS Ver. 2.1.4
iPad Mini Retina 64GB Wi-Fi iOS 8.1.1 no JB
iPad Air 64GB Wi-Fi iOS 8.1.1 TaiG 1.1 JB
 Last edited: by b00bie
DVD Profiler Unlimited RegistrantSmartCar
Who Needs Netflix!
Registered: June 17, 2007
United States Posts: 3
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My collection crashes when clicking on the blue arrow to expand a box set. I have over 5k in mine.
DVD Profiler Unlimited RegistrantFredLooks
phpDVDProfilerDude D5/7/2
Registered: March 13, 2007
Canada Posts: 350
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Just to be clear: do you mean that your Collection numbers over 5K, or did you mean that there are over 5K children in that boxset.
-fred
DVD Profiler Unlimited RegistrantSmartCar
Who Needs Netflix!
Registered: June 17, 2007
United States Posts: 3
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Sorry, 5k in my collection. I was trying to look at the Back to the Future blu-ray box set.
DVD Profiler Unlimited RegistrantComplication
Registered: June 13, 2007
Posts: 2
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Quoting b00bie:
Quote:
I have over 3K also and mine is working fine. Grasping at straws here but when was the last time you ran the database repair tool on the desktop, if it has been a while you might try running it and after the repair delete the iPad database and resync. I know it sounds like a lot of work but it might just solve your issue.


Actually I was forced into a db repair before I could sync for the first time because I had to upgrade versions for the sync.  Hopefully it isn't that I need to upgrade ios.  I have resisted the upgrade because I like the physical switch to lock the screen rotation (who needs mute on an iPad?).

I have only been able to actually view my collection once on the iPad.
DVD Profiler Desktop and Mobile Registrantb00bie
Registered: 12/16/2001
Registered: April 17, 2007
United States Posts: 187
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I was already on 4.2.1 when I started with the app so I can't really say if that is your issue, according to the specs it should be OK with your IOS, sorry.
Tom

IOS Ver. 2.1.4
iPad Mini Retina 64GB Wi-Fi iOS 8.1.1 no JB
iPad Air 64GB Wi-Fi iOS 8.1.1 TaiG 1.1 JB
DVD Profiler Unlimited Registrantgardibolt
digitally Obsessed
Registered: March 13, 2007
Posts: 1,414
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My collection is over 9000 profiles, and it works fine with iPhone 3GS (using iOS4).  I started with the desktop version, though.

Are you using a desktop that is a build of 1439 or later?  Previous builds choked on my collection, but with build 1439 (and presumably the present build 1444, though I haven't yet tested it) it's worked just dandy.
"This movie has warped my fragile little mind."
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