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    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1  Previous   Next
Can't update online collection from Android app issue and possible solution (Worked for me anyway)..
Author Message
DVD Profiler Unlimited Registrantnero041001
Registered: June 2, 2007
Posts: 52
Posted:
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For the past few days or more, when trying to update my online collection from the Android app was stuck at about 5%.

If you are having the same issue, just:
Uninstall the app from your phone
Reinstall the app
Download your current online database
Scan the bar codes for the recently purchased titles (In my case it was only 4 thankfully)
Then update the online collection as usual.

Hope it helps someone

tris
DVD Profiler Unlimited RegistrantRuveron
Registered: May 10, 2018
Posts: 1
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Hello !
I had the same problem and your solution has works perfectly for me
Thanks for all,
Philippe
Beofreak
Registered: March 11, 2015
Norway Posts: 2
Posted:
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In my case I have to scan my last 58 dvd's and Bluray's.
DVD Profiler Unlimited RegistrantMetalElf
We ARE the Walking Dead!
Registered: March 19, 2007
United States Posts: 29
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Why don't they just fix the app so the end user doesn't have to hop through hoops? I have all three versions and never have any issues with the Windows or IOS versions. Yet, I'm always having a hard time updating my Android version from my online database. I absolutely love the application but I regret my purchase on the Android format. It always hangs (forever) at the update either downloading database or images.
"It's gonna be pee-pee pants city here real soon!"—Negan
DVD Profiler Unlimited RegistrantJohn Woo Style
Registered: July 22, 2007
Posts: 1
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Sadly not working for me (ZTE Axon 7) 
Had been working fine after I transferred to this phone but a few months back decided mid-sync (download, difference being 2 titles) that the entire collection was a fraction of the size of DVD Profiler PC/online. Since then download gets stuck at 0-5% of "downloading profiles" every time (575 of c5k) - and it's on top of all other apps and the screen is on throughout. Uninstall/reinstall - same. Clear app cache and try again - same. Clear app cache, uninstall, clear all Android cache, reboot phone, reinstall - same   

Would be nice to be able to use the phone app rather than a bookmark to the online collection!
    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1  Previous   Next