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| Registered: May 26, 2007 | Reputation:  |  Posts: 2,879 |
| | Posted: | | | | I got a new desktop! Yay! I haven't had a working desktop since last September. As I had been updating my online collection from my tablet, I downloaded my online collection to my newly-installed desktop.
All the profiles came. Not all the images.
Trying to "Refresh DVD from Invelos" -> "Refresh Images Only" does not work. There is still no image on the profiles affected.
Trying "Refresh All Images" does not work. There is still no image on the profiles affected.
It does not affect all profiles. Some profiles show the image fine.
If I try to contribute an affected profile, it does not show that the image is not there, or has changed. No change is detected between my no-image profile and the online profile that has an image.
The only thing that has worked thus far is to delete a profile from my collection, then re-add the profile. The image then shows up fine. I really, really don't want to do this with potentially several hundred (or thousand) profiles.
I have already run a database repair and then tried refreshing all profiles. This did not work.
Any suggestions? | | | If more of us valued food and cheer and song above hoarded gold, it would be a merrier world.
-- Thorin Oakenshield |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 485 |
| | Posted: | | | | No suggestions; I agree. I've locked all my profiles and always evaluate/approve before downloading updates from the online database. I found that images are not always replaced even when instructed to. In such cases it only works if I delete the local images then refresh the profile. Just like you do. The problem is intermittent and not worth the hassle to report as a bug, to me at least. Happy to now be in good company  . I think either the DVDprofiler code or the protocol to download from online (or both) still has one or more bugs... | | | Eric
If it is important, say it. Otherwise, let silence speak. | | | | Last edited: by eommen |
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| Registered: March 14, 2007 | Reputation:  |  Posts: 4,679 |
| | Posted: | | | | No suggestion, just an observation: The online collection is not a substitute for a proper database backup. Not that this knowledge will be of much comfort at this stage.  | | | My freeware tools for DVD Profiler users.
Gunnar |
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| Registered: March 19, 2007 | | Reputation: | | Posts: 6,018 |
| | Posted: | | | | Also merely an observation: I'm experiencing similar problems when synchronizing to my iOS app version of DVDProfiler through the online, with the iOS version often refusing to download or update images. So the problem might be in the online's synchronizing mechanism. |
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| Registered: May 26, 2007 | | Reputation: | | Posts: 2,879 |
| | Posted: | | | | Quoting GSyren: Quote:
No suggestion, just an observation: The online collection is not a substitute for a proper database backup. Not that this knowledge will be of much comfort at this stage. I had a backup. Unfortunately it is on the computer that is dead, and is from last September. | | | If more of us valued food and cheer and song above hoarded gold, it would be a merrier world.
-- Thorin Oakenshield |
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| Registered: March 13, 2007 |  Posts: 350 |
| | Posted: | | | | One possibility would be to create a new database, and then just add all of your profiles (or only the ones that you are having trouble with). The "Add Multiple" menu allows a list of UPC codes to be entered, which could make the process fairly easy.
DVD Profiler stores images in a well-specified location. By taking care to ensure that the two locations are separate you could fairly easily get all the images you're missing ... | | | | -fred |
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| Registered: March 18, 2007 | | Reputation: | | Posts: 6,463 |
| | Posted: | | | | Quoting GSyren: Quote:
No suggestion, just an observation: The online collection is not a substitute for a proper database backup. Not that this knowledge will be of much comfort at this stage. While this might be true in practice, are you saying that Invelos requires the purchase of the PC version in order to backup the mobile database? I don't think that is true, at least it doesn't appear to be the way the products are marketed. | | | Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog. | | | | Last edited: by mediadogg |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 4,245 |
| | Posted: | | | | Quote:
The only thing that has worked thus far is to delete a profile from my collection, then re-add the profile. Have you just tried to delete the images affected and refresh the images like eommen stated? I've had this happen on profiles that are new and I created them and uploaded the profile and when it gets accepted it downloads the profile fine, but skips over the images. The only way to get the refreshed images to "stick" is to delete and then refresh them. |
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| Registered: May 26, 2007 | | Reputation: | | Posts: 2,879 |
| | Posted: | | | | Quoting CubbyUps: Quote:
Quote:
The only thing that has worked thus far is to delete a profile from my collection, then re-add the profile.
Have you just tried to delete the images affected and refresh the images like eommen stated?
I've had this happen on profiles that are new and I created them and uploaded the profile and when it gets accepted it downloads the profile fine, but skips over the images.
The only way to get the refreshed images to "stick" is to delete and then refresh them. I will try this when I get home tonight. Thanks for the suggestion | | | If more of us valued food and cheer and song above hoarded gold, it would be a merrier world.
-- Thorin Oakenshield |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 4,679 |
| | Posted: | | | | Quoting mediadogg: Quote:
... are you saying that Invelos requires the purchase of the PC version in order to backup the mobile database? I don't think that is true, at least it doesn't appear to be the way the products are marketed. Well, I think the mobile Profiler apps are excellent extensions to the desktop program. But as stand alone applications I think they are ... wanting. The lack of a true backup is just one of several weakness. | | | My freeware tools for DVD Profiler users.
Gunnar |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 4,679 |
| | Posted: | | | | Quoting Danae Cassandra: Quote:
I had a backup. Unfortunately it is on the computer that is dead, and is from last September. A backup isn't very much use if you can't access it when you need it. So you shouldn't have it on the same disk as your original database. If you have an external disk, or a disk that you can move into your new computer, that's fine. Otherwise keeping a backup copy in the cloud is a good idea. Google Drive is free up to 15 GB. | | | My freeware tools for DVD Profiler users.
Gunnar |
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| Registered: May 26, 2007 | | Reputation: | | Posts: 2,879 |
| | Posted: | | | | Quoting GSyren: Quote:
Quoting mediadogg:
Quote:
... are you saying that Invelos requires the purchase of the PC version in order to backup the mobile database? I don't think that is true, at least it doesn't appear to be the way the products are marketed.
Well, I think the mobile Profiler apps are excellent extensions to the desktop program. But as stand alone applications I think they are ... wanting. The lack of a true backup is just one of several weakness. Having been forced to rely on the iPad version since September, I agree that it is a good extension but ultimately doesn’t stand on its own without the desktop. | | | If more of us valued food and cheer and song above hoarded gold, it would be a merrier world.
-- Thorin Oakenshield |
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| Registered: May 26, 2007 | | Reputation: | | Posts: 2,879 |
| | Posted: | | | | Well, we got back from vacation last night. Tried deleting (hitting "Clear") on images in two profiles, and then refreshing images. This also did not work.
Any other ideas? | | | If more of us valued food and cheer and song above hoarded gold, it would be a merrier world.
-- Thorin Oakenshield |
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| Registered: March 22, 2007 |  Posts: 9 |
| | Posted: | | | | Quoting Danae Cassandra: Quote:
Well, we got back from vacation last night. Tried deleting (hitting "Clear") on images in two profiles, and then refreshing images. This also did not work.
Any other ideas? A trick I've found is that if you paste a dummy image into the profile (any cover image from another profile), and then refresh the images for that profile, the dummy image is then replaced with the correct image. Give that a try. |
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| Registered: May 26, 2007 | | Reputation: | | Posts: 2,879 |
| | Posted: | | | | Quoting MattH: Quote:
Quoting Danae Cassandra:
Quote:
Well, we got back from vacation last night. Tried deleting (hitting "Clear") on images in two profiles, and then refreshing images. This also did not work.
Any other ideas?
A trick I've found is that if you paste a dummy image into the profile (any cover image from another profile), and then refresh the images for that profile, the dummy image is then replaced with the correct image. Give that a try. Thank you! That worked beautifully! | | | If more of us valued food and cheer and song above hoarded gold, it would be a merrier world.
-- Thorin Oakenshield |
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