| Author |
Message |
| Registered: March 14, 2007 |  Posts: 13 |
| | Posted: | | | | Quoting greyghost: Quote:
Hold the Ctrl key and select Refresh Online Profile List... under the Online... tab.
This just downloads the complete online profile list, you still need to Refresh Updated Profiles as usual. Thank you! That helped! I had also noticed that there were no real updates for a while now with the usual method... |
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| Registered: May 17, 2007 |  Posts: 17 |
| | Posted: | | | | Can anyone say as to why this issue still exists after all these months? Is the app no longer supported? |
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| Registered: May 22, 2007 |  Posts: 138 |
| | Posted: | | | | The issue still exists, as do the other problems. Seriously thinking over to use other software for my collecion. |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 3,436 |
| | Posted: | | | | Quoting StumpyBloke: Quote:
Can anyone say as to why this issue still exists after all these months? Is the app no longer supported? The database is maintained, the software has not been updated in many years (last version was 2017). | | | Achim [諾亞信； Ya-Shin//Nuo], a German in Taiwan.
Registered: May 29, 2000 (at InterVocative) |
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| Registered: March 14, 2007 | | Posts: 4 |
| | Posted: | | | | And the backend is being migrated to new hardware, so fingers crossed! |
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| Registered: May 17, 2007 | | Posts: 17 |
| | Posted: | | | | Quoting nuoyaxin: Quote:
Quoting StumpyBloke:
Quote:
Can anyone say as to why this issue still exists after all these months? Is the app no longer supported?
The database is maintained, the software has not been updated in many years (last version was 2017). Thanks. Still have the same issue with updating - can only assume the app is dead. It's a shame the dev(s) doesn't come on here to let people know either way though. |
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| Registered: June 10, 2007 | | Posts: 2 |
| | Posted: | | | | If the app is dead, they have to annonce something ?
I tried to re-install the app and I didn't why, but I had to pay again.
That's a steal |
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| Registered: June 10, 2007 | | Posts: 2 |
| | Posted: | | | | If you re install the soft, you have the latest database.
But you still can't upload the next one after that |
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| Registered: May 11, 2007 |  Posts: 7 |
| | Posted: | | | | Quoting stevedvd: Quote:
For the past 2 weeks I have unable to refresh my profiles. Is always tells me that everything is up to date. I hardly believe there hasn't been updates in 2 weeks. Has anyone else noticed this, or is there a problem with the site. Would sure like to know.
Thanks,
Stevedvd Had same issue thx for work around. I also had issue where I tried to add dvd by upc and it did not show up but was in my wish list |
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| Registered: April 4, 2007 | | Posts: 5 |
| | Posted: | | | | Wow, no wonder I wasn't getting any updates. The only reason I knew there was a problem was because profiles I was submitting were already in the database but they weren't downloading to me. |
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| Registered: March 29, 2007 | Reputation:  | | Posts: 2,749 |
| | Posted: | | | | Quoting greyghost: Quote:
Hold the Ctrl key and select Refresh Online Profile List... under the Online... tab.
This just downloads the complete online profile list, you still need to Refresh Updated Profiles as usual. This is the way to accomplish the updates and it works every time. Be patient when you do the first step. | | | | Marty - Registered July 10, 2004, User since 2002. | | | | Last edited: by mreeder50 |
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| Registered: May 17, 2007 | | Posts: 17 |
| | Posted: | | | | Quoting mreeder50: Quote:
Quoting greyghost:
Quote:
Hold the Ctrl key and select Refresh Online Profile List... under the Online... tab.
This just downloads the complete online profile list, you still need to Refresh Updated Profiles as usual.
This is the way to accomplish the updates and it works every time. Be patent when you do the first step. We shouldn't have to keep doing this. It's also unacceptable that we have been met with a wall of silence from the dev(s) about this long-standing issue! |
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| Registered: June 2, 2008 | | Posts: 39 |
| | Posted: | | | | I opened a support ticket about hte refresh issues on 06/24/24 and it's still labled "In Queue". At this rate, I'm not sure it will ever get fixed. | | | | Never judge a movie by its sequel or remake |
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| Registered: May 17, 2007 | | Posts: 17 |
| | Posted: | | | | Piss-poor service!!! |
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| Registered: March 13, 2007 | | Posts: 4,596 |
| | Posted: | | | | Quoting mreeder50: Quote:
Quoting greyghost:
Quote:
Hold the Ctrl key and select Refresh Online Profile List... under the Online... tab.
This just downloads the complete online profile list, you still need to Refresh Updated Profiles as usual.
This is the way to accomplish the updates and it works every time. Be patient when you do the first step. This only works for the desktop version. What about us that only use the mobile version? Guess we’re SOL. | | | | My WebGenDVD online Collection |
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| Registered: July 15, 2007 | | Posts: 5 |
| | Posted: | | | | The App and Service are loooong End-Of-Service and End-Of-Life is imminent. You can rant and complain and threaten all you want ... it won't change a thing and probably no one even to hear. DVDProfiler: Take it or leave it.  Although it would be fair to open up source and database for the public. | | | | Last edited: by Simon2 |
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