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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Missing collection number (or hidden somehow)
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DVD Profiler Unlimited RegistrantEricDraven
Registered: May 16, 2007
United States Posts: 4
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Ok, i'll try to explain this.  When I add a new disc to my collection it always assigns it as number 324 (even though I have over 1400).  So I click on Collection and choose reassign collection numbers, choose reassign all and order by release date.  Everything seems fine, the new disc is now the latest in my list.  Today, I looked a little closer.  The new disc was given the number 324, and I scrolled to it and clicked to personalize.  On the personalize window beside of the collection number box is a warning symbol that when hovered on states "Collection number in use by: -".  As I don't have any movies with the title of "-" I can't figure what the problem is.  I have done several repairs and none have fixed this.  Any ideas?
DVD Profiler Unlimited RegistrantStar Contributormdnitoil
Registered: March 14, 2007
United States Posts: 1,777
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Have you tried doing a partial reassignment with the "eliminate duplicates" checkbox ticked?  That might help.  Otherwise it sounds like you've got a real problem on your hands.
DVD Profiler Unlimited RegistrantEricDraven
Registered: May 16, 2007
United States Posts: 4
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Quoting mdnitoil:
Quote:
Have you tried doing a partial reassignment with the "eliminate duplicates" checkbox ticked?  That might help.  Otherwise it sounds like you've got a real problem on your hands.


Yes, I have tried and it assigns the new disc the number 325 and adjusts all the numbers above that accordingly.  Then when looking in my list, the number 324 does not show at all.  In addition, when I do partial reassignment with order by release date checked, the disc reassigned from 324 to 325 does not get moved into release date ordering.

Don't know if it matters, but I just noticed that under the Owned tab is listed - Total DVDs: 1434 -  Filtered: 1433.  All the filters are cleared however.  Curious.

Man, I really don't want to re-scan all my collection.  It would take a while.
DVD Profiler Unlimited RegistrantStar ContributorLJG
Registered: March 14, 2007
Reputation: High Rating
United States Posts: 950
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It might be a phantom profile in your database. What you can do, and hopefully I'm remembering this correctly (I tried searching for the information but can't get the right keywords and my saved messages don't go back past last year, so don't show my previous messages on it unfortunately), is backup your database. After doing so, go into restore your database, click on the profiles you know you have and just restore those. This should remove that phantom profile.

If I remembered wrong, someone please correct it!
Lori
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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That's how I remember it too. I once had such a ghost profile - it was extremely hard to get rid of.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting LJG:
Quote:
It might be a phantom profile in your database. What you can do, and hopefully I'm remembering this correctly (I tried searching for the information but can't get the right keywords and my saved messages don't go back past last year, so don't show my previous messages on it unfortunately), is backup your database. After doing so, go into restore your database, click on the profiles you know you have and just restore those. This should remove that phantom profile.

If I remembered wrong, someone please correct it!

Since a partial restore only restores the selected profiles and leaves the rest untouched, it's important to delete the original database first.
Even more important: before you do so, check if the backup works!!
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Desktop and Mobile RegistrantStar ContributorVoltaire53
Missed again!
Registered: March 13, 2007
Reputation: High Rating
United Kingdom Posts: 2,293
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Quoting LJG:
Quote:
If I remembered wrong, someone please correct it!


Sounds like what I remember; adding a bit more detail - back up your collection (Fiel -> Backup Database), then do a restore (File -> Restore Database) then on the options screen select the Restore Specific Profiles radio button, then Select All and OK.

If this doesn't work try creating a new blank database (File -> Open Database -> New Database) and repeat the above restoring to the new database rather than over your old one... that way you can delete the old non-working database (as per Silence's comment) AFTER you've made sure it works rather than before

Hope that helps.
It is dangerous to be right in matters where established men are wrong
 Last edited: by Voltaire53
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
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Germany Posts: 6,745
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is it possible that you moved a movie from the owned collection to the wishlist? the wl shows no coll number but it's still there.
Karsten
DVD Collectors Online

DVD Profiler Desktop and Mobile RegistrantStar ContributorVoltaire53
Missed again!
Registered: March 13, 2007
Reputation: High Rating
United Kingdom Posts: 2,293
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Quoting DJ Doena:
Quote:
is it possible that you moved a movie from the owned collection to the wishlist? the wl shows no coll number but it's still there.


A renumber should overwite its old number though... it does for me anyway.
It is dangerous to be right in matters where established men are wrong
DVD Profiler Unlimited RegistrantStar ContributorVirusPil
uncredited
Registered: January 1, 2009
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Germany Posts: 3,087
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It was some time ago so perhaps I can't remember correctly, but I think I solved it this way:

- flag all filtered (should be 1433)
- invert flagging (should be the 1 "ghost")
- remove flagged from collection

(Of course it would be good to know what #324 is to re-add it after this  )
DVD Profiler Unlimited RegistrantEricDraven
Registered: May 16, 2007
United States Posts: 4
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Quoting Voltaire53:
Quote:
Quoting LJG:
Quote:
If I remembered wrong, someone please correct it!


Sounds like what I remember; adding a bit more detail - back up your collection (Fiel -> Backup Database), then do a restore (File -> Restore Database) then on the options screen select the Restore Specific Profiles radio button, then Select All and OK.

If this doesn't work try creating a new blank database (File -> Open Database -> New Database) and repeat the above restoring to the new database rather than over your old one... that way you can delete the old non-working database (as per Silence's comment) AFTER you've made sure it works rather than before

Hope that helps.



Ok, I did a full backup and restored to a new database.  When the window comes up that lets you choose to restore specific profiles, the first profile on that list was blank (no name).  So I selected all and un-ticked the first profile.  It seems to have worked as I now have 1433 total and 1433 filtered showing and after reassigning the numbers  324 is there.  I moved the latest disc back to the ordered list and re-scanned it and it went in as the latest number (as it should).
Thanks to all who helped!
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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Glad you got it sorted! 
DVD Profiler Unlimited RegistrantStar ContributorLJG
Registered: March 14, 2007
Reputation: High Rating
United States Posts: 950
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Glad it worked!
Lori
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