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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3 4 5 ...7  Previous   Next
FAQ: How do I upgrade?
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DVD Profiler Unlimited RegistrantJoe Chip
Registered: March 17, 2007
Posts: 6
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Hi everyone,
Help me please! I tried everything. I have the same problem than Zoueze. My First name include a "ç", and for what i read, that seems to be a problem with the 3.0 version. I did everything before, I updated my premium key as mentionned but there's no way for me to valid it in the software. So I can't restore all my collection...
Thanks in advance.
Best regards
DVD Profiler Unlimited RegistrantJoe Chip
Registered: March 17, 2007
Posts: 6
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up! Ooppps the thread is already at the top! 
No seriously, any idea guys? I would like to rebuild my collection with the 3.0 version but that will be hard to register my +1000 DVD if I'm stuck at 50 with the free registration.
I receive recently a mail form Invelos telling me that the "problems" encountered between the version 2 and 3 (...) have been solved. So I tried again to enter my updated registration key, that's still appearing as unvalid as always...

Thanks in advance.
DVD Profiler Unlimited RegistrantStar Contributorreybr
Registered: March 13, 2007
Reputation: High Rating
Norway Posts: 906
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Open a support ticket (You'll find an otion for it under the support link at the top of the page). They will then change the "ç" to a "c" and give you a new key 

Edit: If you already did that, make sure you changed the name too, when you changed the regsitration key on the program

The colour of her eyes, were the colour of insanity
 Last edited: by reybr
DVD Profiler Unlimited RegistrantJoe Chip
Registered: March 17, 2007
Posts: 6
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Hey thanks for the answer. I will try that ASAP and will keep you in touch as to know if I finally succeed. Thanks. 
DVD Profiler Unlimited RegistrantJoe Chip
Registered: March 17, 2007
Posts: 6
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Erf... Was searching the link at the bottom of the page... 
DVD Profiler Unlimited RegistrantJoe Chip
Registered: March 17, 2007
Posts: 6
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Ok it's done, the ticket's on his way to... the land of Support tickets, I presume...    Let's wait for the answer, and thanks again for the answer.
Regards from france.
DVD Profiler Unlimited RegistrantJoe Chip
Registered: March 17, 2007
Posts: 6
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Support sent at 1.47 PM... Answered  less than 2O minutes later... Woooossshhh! Thanks a lot, all is working fine now! 
DVD Profiler Unlimited RegistrantStar Contributorreybr
Registered: March 13, 2007
Reputation: High Rating
Norway Posts: 906
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Hehe.. Great. Now go enjoy your new version

The colour of her eyes, were the colour of insanity
DVD Profiler Unlimited Registrantspecialed
Registered: May 26, 2007
Posts: 9
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Hello!
I have a Premium Key and today I downloaded the new version. Then I experienced the already known
problems that my Premium Key Numbers was called invalid. When I tried to log in with my full name
and the Premium number I seem to created a new account which I did not want.
Now everything seems to be messed up! Can someone please help me!? I only want ONE account,
of course one with my premium number and maybe I need to upgrade my premium key, I dont know
what steps need to be taken in which order. Can someone please contact me and help me? Thanks in
advance!
DVD Profiler Unlimited Registrantspecialed
Registered: May 26, 2007
Posts: 9
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When I click on "Have A Registration Key?" and try to log in there, it seems that there is a new account
created although before it says thatthere isn´t - why´s that?
DVD Profiler Unlimited Registrantspecialed
Registered: May 26, 2007
Posts: 9
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I found my updated registration key and everything works now fine!
Niall
Registered: May 28, 2007
Posts: 4
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Want to pay for an upgrade after light use of 2.4 I want to do the job properly with my collection.

BUT I don't use PayPal, I don't care how good it is I just don't want it, when I try to pay by Visa the payment screen tells me I don't have "exact details of DVD Profiler" in my cart and won't let me do anything.

So it knows exactly what I am trying to buy but won't let me do it 

Any suggestions
Corrosion tester for Land Rover
If there is a Range Rover part that is not rusting away in my garage that's because it was a pile of dust I swept up long ago.
Isidor Z.
Registered: May 28, 2007
Posts: 72
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Intervocative - 2.4
iNvelos - 3.0
is there a Differenc?
http://www.intervocative.com/dvdcollection.aspx/Isidor%20Z.
Isidor Z.
Registered: May 28, 2007
Posts: 72
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after install it´s standing

enter your unlimited Registration Key
or
Buy now
Which key?
its an free programm
http://www.intervocative.com/dvdcollection.aspx/Isidor%20Z.
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,198
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Just click 'Next'
Invelos Software, Inc. Representative
Isidor Z.
Registered: May 28, 2007
Posts: 72
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Big Problem
My 2.4 is on Hard Disc - E
The 3.0 is on Hard Disc C
The 2.4 is full with 2.217 DVD´s, changed with all, since Years
The 3.0 is empty
how can I change this?
http://www.intervocative.com/dvdcollection.aspx/Isidor%20Z.
 Last edited: by Isidor Z.
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