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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Format version errors / strange site display
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DVD Profiler Unlimited RegistrantBattling Butler
Registered: March 13, 2007
Posts: 811
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Quoting Ken Cole:
Quote:
After several calls to network solutions, I finally convinced them to escalate to an engineer at about 3 am.  At 4 am the correct domain resolution began to propagate.  You should be able to revert your hosts file changes now.

If you're still experiencing any issues, try rebooting your PC.


Thanks Ken, h.s., that was really a mess!  Is this what happens whenever someone tries a DNS change?
Please don't do it too often 
DVD Profiler Desktop and Mobile RegistrantCalInTheZone
Color for the colorblind!
Registered: March 18, 2007
Denmark Posts: 92
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Quoting Ken Cole:
Quote:
After several calls to network solutions, I finally convinced them to escalate to an engineer at about 3 am.  At 4 am the correct domain resolution began to propagate.  You should be able to revert your hosts file changes now.

If you're still experiencing any issues, try rebooting your PC.

Why not just lover TTL? Two hours is high when you change DNS.
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: High Rating
Germany Posts: 2,102
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Quoting CalInTheZone:
Quote:
Why not just lover TTL? Two hours is high when you change DNS.

Lowering the TTL on your DNS-server takes you only so far. And you have of course to propagate the TTL-change beforehand.

Back in 1998 I worked for a little ISP and everytime we had to change something in a customers DNS-entry it droves us mad that German Telekom (biggest dial-in provider at that time) just ignored TTLs and set then to 24 hours by default on their dns-resolvers. So a lot of our customers got online at home "to have a look" and didn't see jack on the first day. 
I don't need to mention that I was the one getting the angry calls next morning, do I?

cya, Mithi
Mithi's little XSLT tinkering - the power of XML          Store and find Alternative Covers
The DVD Profiler Wiki - DVDProKB:Community - recent additions: 'Workaround for "Paste and Append Crew"-problem' and 'Making mass changes'
 Last edited: by Mithi
DVD Profiler Desktop and Mobile RegistrantCalInTheZone
Color for the colorblind!
Registered: March 18, 2007
Denmark Posts: 92
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Quoting Mithi:
Quote:
Quoting CalInTheZone:
Quote:
Why not just lover TTL? Two hours is high when you change DNS.

Lowering the TTL on your DNS-server takes you only so far. And you have of course to propagate the TTL-change beforehand.

I'm not new to DNS I'm an administrator at Denmarks largest DNS host with around 150,000 zones and know all about the problems and know of servers ignoring auth values and I'm pleased to say only armature ISP's does that today.
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,276
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FYI, we didn't change DNS records, we changed the host authority.  It should have been seamless but wasn't.
Invelos Software, Inc. Representative
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,690
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I'm not sure if there is a problem at the moment with the online system and if its connected with this?

I'm trying to download from my online site to the PC and I keep getting the message "Connection closed gracefully".

Its worked in the past so I'm not sure what has changed?
Paul
DVD Profiler Desktop and Mobile RegistrantCalInTheZone
Color for the colorblind!
Registered: March 18, 2007
Denmark Posts: 92
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Quoting Ken Cole:
Quote:
FYI, we didn't change DNS records, we changed the host authority.  It should have been seamless but wasn't.

Same thing if you don't leave the records on the old server. Then you got the negative response for the duration of the refresh period.
DVD Profiler Unlimited RegistrantStar ContributorFast Eddy 2007
Registered: June 3, 2007
Netherlands Posts: 12
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Hello,
I have difficulties with the latest version of DVD profiler. My 3.5 version works properly, but i can't get the 3.6 version to work properly also. I've downloaded it and installed it more than 30 (!!) times, but it still doesn't work. I can't get the database imported. 1 time it did work but than i could go from my collection list to my wishlist. My PC gets stuck. So I bought a new and faster PC. you think my troubles are over? sorry the download works but i can't get my back ups installed or the reset from my online collection, also the onlinelist.dod doesn't work. I can't get all my dvd's again imported seperately because the program does think i already own them, i think. I really don't know what to do.I don't hope i must import all my disc seperately. Is ther anything you can do for me?? Pleas contact me by mail. Thanks and regards. Ed van Straten Holland
DVD Profiler Unlimited Registrantnebebo
Registered: July 7, 2007
United States Posts: 9
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Hey, 
I to am having problems with the new version 3.6.1,  When I click on a movie it displays a totally different movie name and everything, if i try to delete a movie it deletes a different movie.  My problems started after upgrading to the 3.6.1 everythign was fine on the 3.5 version.  can we roll back to the older version or get the curent versions bugs fixed?
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Great Rating
Netherlands Posts: 5,787
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Try running a Database Repair (Tools / Options / Utilities / Repair Profile Database).
DVD Profiler Unlimited RegistrantStar Contributornimrod85
Wonky:Eye:Wota
Registered: March 15, 2007
Germany Posts: 189
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Why do I alway have 2 Profiles in my Ordered list when there is only 1( and the same when there is no Profile it always displays 1 profile (in the list)

http://img816.imageshack.us/img816/7079/unbenannt11f.jpg
DVD Profiler Unlimited RegistrantDee
Registered: May 25, 2007
United Kingdom Posts: 7
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Hi there is there problems with the new 3.7.1 version as since I have updated from 3.6 I cannot get on it. Keeps saying there is an error and won't go past database?
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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Quoting Dee:
Quote:
Hi there is there problems with the new 3.7.1 version as since I have updated from 3.6 I cannot get on it. Keeps saying there is an error and won't go past database?


Try doing a database repair before you open the program. There is a link to the Database repair utility on the DVD Profiler start menu. Or it may prompt you to do one when you open it.
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantThomas P
Registered: June 12, 2010
Posts: 2
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I am currently in IRAQ and am experiencing a problem but dont know if its related to this issue...
i am trying to update my profiles and images. the updated images work but updated profiles fail. I have already ran the database repair with no issues
 Last edited: by Thomas P
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