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| Registered: March 10, 2007 |  Posts: 4,282 |
| | Posted: | | | | As some of you no doubt noticed, we experienced an unplanned outage today. We suffered a critical server failure and spent most of the morning and afternoon working with our hosting vendor to attempt to resolve it. In the end we determined there was no better solution than to rebuild the server.
On the plus side, this gave us an excellent real-world test of our backup processes. We're happy to report that all data is secure and restored, to within two minutes prior to the server failure.
We apologize for the inconvenience. We're working with our hosting vendor to improve our diagnosis and repair processes to improve timeliness in the event of any future issues.
We're still verifying all systems. Currently, the only issue we're aware of is that SSL access is not yet available. | | | | Invelos Software, Inc. Representative | | | | Last edited: by Ken Cole |
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| Registered: March 13, 2007 |  Posts: 693 |
| | Posted: | | | | As long as everything is AOK  | | | | October 12th, 1985. Tonight, a comedian died in New York. |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 5,494 |
| | Posted: | | | | Quoting Ken Cole: Quote:
Currently, the only issue we're aware of is that SSL access is not yet available. Meaning the data base is unable to download DVD tiles back to our Profiler? as that is the area I can't activate at this time 5:40 pm PST.., ... | | | In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.
Terry |
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| Registered: November 24, 2008 | Reputation:  |  Posts: 1,284 |
| | Posted: | | | | Quoting widescreenforever: Quote:
Quoting Ken Cole:
Quote:
Currently, the only issue we're aware of is that SSL access is not yet available.
Meaning the data base is unable to download DVD tiles back to our Profiler? as that is the area I can't activate at this time 5:40 pm PST.., ... Yep. It means the general interaction between our computers and the DVDProfiler server is not working at the moment. | | | | Last edited: by GreyHulk |
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| Registered: March 13, 2007 | | Posts: 693 |
| | Posted: | | | | I had the same problem but now it seems to be fixed. | | | | October 12th, 1985. Tonight, a comedian died in New York. |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 5,494 |
| | Posted: | | | | confirmed... Fixed | | | In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.
Terry |
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| Registered: April 4, 2007 |  Posts: 85 |
| | Posted: | | | | Same here...  |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 3,480 |
| | Posted: | | | | Secure connection still not working though? | | | ...James
"People fake a lot of human interactions, but I feel like I fake them all, and I fake them very well. That’s my burden, I guess." ~ Dexter Morgan |
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  | Berak | | Bibamus morieundum est! |
| Registered: May 10, 2007 |  Posts: 1,059 |
| | Posted: | | | | I thought the end had come - Armageddon!  Thankfully, I was wrong...  | | | Berak
It's better to burn out than to fade away!
True love conquers all! |
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| Registered: February 23, 2009 | | Reputation: |  Posts: 1,580 |
| | Posted: | | | | Don't worry about it Ken, it's not your fault. Technical malfunctions happen ... I'm just glad to hear the data could safely be restored. Good to know all the efforts we put into the online are safely backed up | | | Blu-ray collection
DVD collection
My Games
My Trophies |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 20,111 |
| | Posted: | | | | Gremlins I tell ya... G-R-E-M-L-I-N-S  | | | | Corey |
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| Registered: March 13, 2007 | | Reputation: |  Posts: 1,774 |
| | Posted: | | | | Quoting m.cellophane: Quote:
Secure connection still not working though? Same here... forum is reachable (but not through https-connection) and downloading profiles etc. from within DVD Profiler does still not work for me. But hey, as long as Ken haven't lost any important data...  |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 6,744 |
| | Posted: | | | | I just downloaded 3 profiles for new DVDs and also uploaded my collection to Invelos... | | | Karsten
DVD Collectors Online
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| Registered: March 13, 2007 | | Reputation: | | Posts: 1,774 |
| | Posted: | | | | Quoting DJ Doena: Quote:
I just downloaded 3 profiles for new DVDs and also uploaded my collection to Invelos... Just tried again, now it works...  Maybe because of a reboot. Thanks anyway! |
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| Registered: March 13, 2007 | Reputation:  | | Posts: 2,217 |
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| Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Quoting Ken Cole: Quote:
We apologize for the inconvenience. Please do not apologize, dear Sir. I was full of apprehension about bankruptcy. Agony. Terror.  Love, bbbbb | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] |
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